Privacy Policy

This privacy policy for Agrisy (“We”, “Us”, “Our”, or “Agrisy Greenhouse”) tells you how we may collect, use, process, and share your information when you visit, browse, or make a purchase from our website agrisyco.com (the “Site”).
We appreciate your decision to use our website and to trust us with your valuable personal information. In this document, we seek to explain in the clearest terms possible our privacy practices. We strongly encourage you to read this document (and any other related documents) carefully before using the website. If there are any terms or conditions in this document that you do not agree with, please do not use the website, or in case you are already using it, please discontinue the use immediately. By using the website, you are accepting and consenting to the practices described in this Privacy Policy.

1. What Information Do We Collect About You?

When we collect information, we do so to ensure that you get to experience our service seamlessly. When you interact with our independent Site, we capture two core sets of data: Device Information and Order Information. Together, some of these are managed under the legal definitions of your personal information and sensitive personal information.
The personal information that we collect about you includes the following:

a. Device Information (Automatically Collected)

When you access the Site, we automatically collect certain information from your device, such as through the use of cookies. This includes details about your web browser, localized IP address, time zone, and specific cookies installed on your system. Additionally, as you traverse the Site, we harvest data regarding the individual web pages or greenhouse products that you view, what external domains or search keywords referred you to us, and precise data on how you interact with our interfaces.
We collect this Device Information utilizing standard, secure web tracking technologies:
• Cookies: Data files deposited directly onto your browser directory that frequently incorporate an anonymous unique identifier. For more information about cookies and similar technologies, please visit our cookie policy. You can also visit All About Cookies for explicit guides on managing cookies.
• Log Files: Automated system journals tracking administrative actions occurring on the Site, logging data including your IP address, browser build, Internet service provider (ISP), referring/exit pathways, and chronological date/time stamps.
• Web Beacons, Tags, and Pixels: Encrypted electronic tracking files utilized to log the spatial history of how you navigate through our online catalog.

b. Order Information (Transaction-Based)

When you sign up for an account, make a purchase, or initiate a checkout sequence through the Site, we will ask you certain questions and collect transaction-based parameters from you. This data includes:
• Email address
• Physical shipping address and billing address
• Name
• Company name
• VAT / Tax identification number
• Phone number
• Payment details (including credit card numbers processed via compliance-certified encrypted gateways)

2. How Do We Collect Such Information?

We may use any of the following three ways to get information about you:
• The information that you give us: When you sign up for an account or complete forms to use our service/product, you directly provide us with parameters like your name, email, or custom technical specifications.
• The information that we automatically collect from you: Captured via cookies, server log files, and tracking pixels when you browse or interact with our storefront interfaces.
• Information that we collect from third parties: We may collect information about you from external data aggregators, online directories, data marketplaces, or exchanges.

3. Why Do We Collect Information About You?

We collect and use your information for a variety of operational, contractual, and marketing reasons to help us serve you better. These pathways include:
• To provide and maintain service: Completing, routing, and fulfilling any retail or commercial contract orders finalized through the Site (including processing financial payment parameters securely and coordinating international air/ocean freight line-haul or final-mile curbside freight delivery).
• To manage your account and technical requests: Establishing direct technical communication lines regarding structural greenhouse dimensions, custom specifications, official commercial invoices, and order confirmations.
• To perform a contract: Fulfilling the terms of any supply agreements entered into with you.
• To contact the user: Screening entries for potential risk, chargeback flags, or fraud, and providing targeted commercial updates, informational newsletters, or promotional offers in full alignment with your selected preferences.
• To evaluate and improve our products/services: Generating diagnostic analytics on user community browsing trends to optimize our Site layout and measure the success of ad campaigns.
• To fortify server defenses: Utilizing network IP maps and device parameters to protect our independent WordPress infrastructure against malicious automated attacks.
• To manage business transfers: Managing user requests or data migrations if our business is acquired, amalgamated, merged, restructured, or otherwise sold or transferred to another entity, in whole or in part.

4. How Long Do We Retain Your Information?

We will only keep your personal information for as long as it is necessary, unless a longer retention period is required or permitted by law (such as tax, accounting, structural warranty validation, or other legal requirements). No purpose in this notice requires us to retain your personal information for longer than the period during which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. Your transaction logs will remain intact within our historical business ledger unless and until you issue an official administrative directive asking us to delete this information.

5. Do We Share Your Information?

We do not sell or share the information we collect from our users to any third-party data broker under any circumstances. We may disclose or share your information only in the following specified ways:
• Sharing with your consent: When you give explicit consent, we may share your information with third parties for the specific purposes mentioned in the consent notification.
• Strategic Third-Party Integrations: To facilitate global trade and cross-border delivery, we share necessary data components with trusted analytics networks (such as Google Analytics), secure compliance-certified merchant payment gateways, and international logistics operations. For example, you can audit how Google handles your records via the Google Privacy Policy or completely opt-out of session tracking via the Google Analytics Opt-out Browser Add-on. No raw credit card data is ever held on our local application database.
• Legal Obligations & Rights Protection: We may disclose information where we are legally required to do so in order to comply with applicable cross-border laws, governmental requests, judicial proceedings, court orders, or legal processes (such as responding to an enforceable subpoena or a search warrant, including public authorities to meet national security or law enforcement requirements), or to protect the corporate rights and intellectual property of Agrisy.
• For business transfers: We may share your personal information in connection with, or during the course of negotiations regarding any merger, sale of business assets, financing, or acquisition of all or a part of our business by another entity.

6. Behavioural Advertising & Opt-Out Portals

We utilize components of your Personal Information to deliver optimized, targeted advertisements or contextually relevant marketing communications we believe match your commercial cultivation needs. For comprehensive details detailing how targeted tracking networks operate, you can visit the educational indexes of the Network Advertising Initiative (“NAI”).
You maintain full autonomy to withdraw your consent from personalized tracking ecosystems across primary networks:
• Facebook Custom Ads: Meta Privacy Settings
• Google Targeted Ads: Google Ad Center Controls
• Bing Personalized Ads: Microsoft Privacy Preferences
• Digital Advertising Alliance: You can opt out of a broad spectrum of tracking aggregators simultaneously by visiting the central Digital Advertising Alliance Opt-Out Portal.

7. Do Not Track Requests

Currently, our website does not alter its data collection and use practices when it sees a Do Not Track (DNT) signal from your browser application, as there is no binding industry-wide consensus on the uniform technological definition of browser-level indicators. We honor cookie preferences selected directly via our cookie banner.

8. GDPR Disclosures (For European Residents)

a. Cross-Border Data Transfer

The information that we collect from you, including your personal data, will be transmitted across international boundaries, processed, and stored securely within our main infrastructure outside the European Union (such as our primary central databases and manufacturing hubs in China). In some cases, the transfer may be to countries classified as ‘adequate countries’ by the European Union. Where the transfer is to a country not deemed adequate, we have implemented appropriate legal measures in accordance with the General Data Protection Regulation to ensure that your personal information is adequately protected.
• Standard Contractual Clauses: When we transfer data to third countries that are not deemed adequate, we have agreements in place with processors in those countries that include the Standard Contractual Clauses mandated by the GDPR.

b. Automatic Processing of Data

We do not use any automated decision-making or automated processing of the personal information we collect.

c. Legal Basis for the Collection

The GDPR requires us to set out the legal bases on which we process your personal data:
• Consent: We may process your personal information for the purposes described in this Privacy Policy with your explicit consent.
• Performance of a contract: Where we have entered into a transaction or contract with you, we use your personal information to fulfill the supply and delivery terms of that contract.
• Legal obligations: We process or disclose data where required to comply with binding cross-border statutory rules and judicial enforcement.
• Legitimate Interests: To pursue our legitimate agricultural business interests, including screening for transactional fraud and optimizing backend infrastructure security.

d. Your Rights

In accordance with Articles 12 to 23 of the General Data Protection Regulation, you possess the following explicit data governance rights:
• Right to object to the processing of personal data in certain circumstances.
• Right to request access to the data we have collected about you and to receive a copy of it in an accessible format.
• Right to restrict or limit the processing of your personal data under certain circumstances.
• Right to rectify, modify, or update personal information that you consider obsolete, incomplete, or inaccurate.
• Right to opt out of automated processing of your personal data.
• Right to erasure of your personal information, also known as the right to be forgotten.
To exercise any of the rights mentioned above, please use the contact details provided at the bottom of this Privacy Policy.

9. United States Residents Data Rights (CCPA Compliance)

If you reside within the United States (including California), you possess explicit consumer rights regarding data transparency, access, and deletion. Agrisy Greenhouse enforces strict data equality; exercising your statutory privacy controls will never result in service discrimination, features restriction, or structural price adjustments on our store catalog.

10. Consequences of Non-Consent

We require your consent to collect information in order to provide our services to you seamlessly. However, you maintain the absolute right to refuse consent. Please note that refusing or withdrawing consent may have consequences, including limited access to our structural supply services and reduced features on the website.

11. Privacy of Children and Minors

We do not knowingly provide our specialized greenhouse systems or web services to children, and our interfaces are engineered strictly for procurement by professional growers, commercial entities, and individuals who are at least 18 years of age. We do not intentionally or knowingly target or collect personal records from children or minors under 18. If you are a parent or legal guardian and believe that your child has provided us with information without your consent, please contact us immediately. Upon verification that we have collected such information without parental consent, we will remove the information from our database.

12. Security of Your Personal Information

We take reasonable, commercially appropriate technical and organizational measures to ensure that the information we collect from you is stored securely and protected to the best extent possible against unauthorized access. However, no method of internet transmission or digital storage is completely secure, and we cannot guarantee absolute security. While we use highly fortified and secure web infrastructure to protect your information, we cannot promise that it will be 100% secure.

13. Links to Other Websites or Apps

On our website, we may provide links to external websites, apps, or services (such as financial portals, shipping carriers, or social media networks). These are not operated by us and therefore are not governed by our Privacy Policy or practices. We strongly recommend that you review the privacy policies of such third-party services before engaging with them to ensure that you do not provide personal information that you do not wish to share.

14. Changes to This Privacy Policy

We may revise, modify, or update this Privacy Policy periodically to reflect, for example, systemic shifts in our database technologies, changes to our international logistics workflows, adjustments in privacy laws, or other global regulatory requirements. We recommend that you review this privacy policy periodically to ensure it remains in line with your expectations.
The privacy policy will be effective from the date it is posted on this page.

15. Contact Us

For any questions or concerns regarding your privacy, to inquire about tracking consent, or to exercise any of your data governance rights, please reach out to our dedicated channels:
• Brand Authority / Corporate Entity: Agrisy Greenhouse Ltd.
• Controller/Data Protection Representative Support Email: [email protected]
• International Headquarters & Mailing Address: Flower Expo Garden, Longxi Avenue, Liwan District, Guangzhou, Guangdong Province, China
• Link to Our Contact Page: agrisyco.com